Free shipping
Tracked, to Ireland and across Europe.
14-day guarantee
If they don't love it, send it back.
Secure payment
Card, Apple Pay and Google Pay.
Carefully chosen
Based on veterinary guidelines.
Shop with confidence
Your questions, answered
Another question? Write to us and we'll reply within 24–48 hours.
How long does delivery take?
Between 6 and 12 working days to Ireland and across Europe, with a tracking number and free shipping. For Christmas, order before 10 December.
What if my cat doesn't like it?
You have 14 days from receiving it to return it, no questions asked. Write to us and we'll tell you how.
What if it arrives damaged or doesn't arrive at all?
Send us a photo and we'll send you a new one or refund your money, at no cost. If it doesn't arrive on time, we'll resend it or give you a refund.
Is it safe to pay here?
Yes. Payment is made through Shopify's encrypted checkout, used by millions of shops. We never see your card details.
How do I get the Club price?
Join the Club Katlune (€5.99/month, no commitment) and use the code CLUB15 at checkout: 15% off the whole shop, plus the exclusive guides.
