Shipping policy

Shipping policy

At Katlune we want your order to arrive quickly and without surprises.

Where do we ship?

We ship to Ireland and to the European Union countries listed on the checkout page. Available destinations are always shown before you pay.

Delivery times

The usual delivery time is 6 to 12 working days from the order (processing and transit included). The estimated delivery time for your address is shown on the checkout page. At busy times of year it may take a few days longer.

Our products are shipped from our suppliers' warehouses, so your parcel may arrive in standard packaging.

Shipping costs

Shipping is free to Ireland and to all available European destinations, with tracking included. There are no hidden costs: what you see on the product page is what you pay.

Christmas orders

To receive your order before Christmas, we recommend ordering before 10 December.

Tracking

All orders are shipped with a tracking number. When your order is dispatched, we will send you an email with a link to track it.

Club Katlune membership

The membership is a digital service and is not shipped: access is activated in your account once payment is confirmed.

Contact

Questions about your delivery? Write to us via our contact form.